Effective Date: October 8, 2026 | Last Updated: October 8, 2026
This Privacy Policy explains how Rotaverse ("we", "our", or "us") collects, uses, protects, and discloses personal information when you use our mobile application and related services. We are committed to safeguarding your privacy in compliance with Google Play Developer Policies and applicable data protection regulations.
1. Information We Collect
When you register and use the Rotaverse application, we may collect the following categories of information:
A. Personal Information You Provide
Contact & Profile Information: Full Name, Email Address, and Phone Number provided during account registration and profile setup.
Profile Picture: If you choose to upload an avatar or profile image, we collect and store the image to display on your profile.
Business / Club Vendor Information: If you register as a vendor or list a business/club, we collect the organization name, category, address/city/state, description, working hours, phone number, email, website link, and promotional photos.
User Communications & Feedback: Inquiries, ratings, reviews, feedback, or support messages submitted through the Help & Support screen.
B. Location Information
Selected City / Region: You can browse listings by manually selecting your city, district, or sector. We do not track continuous real-time background GPS tracking without your explicit intent and consent.
C. App Activity & Usage Data
Favorites & Interactions: Businesses and clubs you mark as favorites, search queries, and interactions with listings (e.g., tapping to call or message a contact).
Local Preferences: App theme settings (Light Mode / Dark Mode) and authentication tokens stored securely on your device using local storage.
D. Device & Technical Information
Device Identifiers & Diagnostics: Device model, operating system version, app version, IP address, and network state for network stability, crash diagnosis, and API security.
2. How We Use Your Information
We use the collected information for specific, legitimate business purposes:
Authentication & Account Management: To verify your phone number via OTP, create and manage your user account, and maintain your login session.
Providing Core Services: To display relevant listings, categories, contact options (phone call, WhatsApp, website, directions), and directory information.
Communication & Support: To respond to your customer support queries, service inquiries, and send critical service notifications.
Directory Management: To verify, publish, and display business and club listings to users.
Security & Abuse Prevention: To detect fraudulent activities, spam, unauthorized account access, and ensure compliance with our Terms of Service.
3. How We Share and Disclose Data
We do NOT sell, rent, or trade your personal information to third parties or data brokers.
We may share data strictly under the following limited circumstances:
Public Directory Listings: Information provided for public business and club listings (name, phone, address, services, photos) is visible publicly to app users.
Direct User Actions: When you choose to call, WhatsApp, share, or open a listed website via the app, you interact directly with external applications (phone dialer, WhatsApp, web browser) and standard network protocols.
Service Providers: We work with trusted third-party cloud infrastructure, database hosting, SMS gateway providers (for OTP verification), and backend server hosts who process data strictly under confidentiality agreements.
Legal Requirements: We may disclose data if required by law, subpoena, or government authority to protect our legal rights, property, or safety of users.
4. Data Storage, Security & Retention
Security Measures: We employ industry-standard encryption protocols (HTTPS / TLS) for all data transmitted between the mobile application and our backend servers. Authentication tokens are stored securely on your device.
Data Retention: We retain your personal data for as long as your account remains active or as required to fulfill legal, accounting, and reporting obligations. When data is no longer necessary, it is securely deleted or anonymized.
5. User Rights & Account / Data Deletion (Google Play Mandate)
In accordance with Google Play's User Data & Account Deletion Policy, you have full control over your personal data:
In-App Account Deletion: You can delete your account and associated personal data directly within the app at any time by navigating to:
Profile Screen → Scroll down → Tap "Delete Account" → Confirm deletion.
Web / Email Deletion Request: If you have uninstalled the app or cannot access it, you can request full deletion of your account and data by emailing us at romil@mavanisolution.com with the subject line "Account Deletion Request" from your registered email address or phone number. Upon verification, your account and personal data will be permanently deleted from our servers within 30 days.
Right to Rectify & Access: You can review and update your name, email, phone number, and avatar directly from the "Edit Profile" screen.
6. Children's Privacy
Our app is not targeted at children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe that a child has provided us with personal information, please contact us immediately, and we will delete the information from our servers.
7. Third-Party Links & Services
The application contains links to external websites, social media links, and services. We do not control and are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their respective privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: